<15 min
Response time on WhatsApp
24/7
Trailer pickup & return
19 locations
Aschaffenburg, Augsburg, Darmstadt, Frankfurt am Main, Gießen, Hanau, Heidelberg, Ingolstadt, Kaiserslautern, Mainz, Mannheim, München, Rosenheim & Wiesbaden
How to reach us
WhatsApp (preferred)
Fastest answer, ideal for booking questions, availability or help with pickup. Usually answered in under 15 minutes during business hours.
Contact form
For longer inquiries, partnerships or if you don't use WhatsApp. We reply within 24 hours.
Quick self-help
- →Check availability: In the calendar on the location page
- →Prices & rates: Overview on the prices page
- →Frequently asked questions: Answers in our FAQ section
- →Pickup & return: Instructions on our How it works page
Contact form
If you'd rather not use WhatsApp, send us your inquiry using the form. We will get back to you as soon as possible.
Business address (no on-site service, no trailer pickup or return)
Hofmann & Stein GbR ("Trailer Swarm")
Kornmarkt 10
65795 Hattersheim am Main, Germany
Important: Trailers can NOT be picked up or returned at this address. There is NO customer service there. This is solely our legal business address for the legal notice and official purposes.
Our trailers are available at our rental locations in several cities. You will find the exact addresses on each location page.